Shipping Countries
We currently ship to the United States and Canada.
Canada: Please contact us directly to place your order. Shipping to Canada must be arranged over the phone.
General Order Processing Times
We strive to get your equipment to you quickly and efficiently. Please note
that order processing typically takes 1-2 business days, after which we will
update you with tracking information.
For larger equipment/products, please allow 2-4 business days for pick and
pack preparation. Once shipped, you will receive tracking information to
stay up-to-date on the status of your order.
General shipping times:
Small items (eg. Tablets & tools) | 3-5 business days
Large items (eg. Calibration Targets and Plates) | 5-8 business days
Full calibration packages | 8-10 business days
Return Policy
We want to ensure you're completely satisfied with your purchase. If you
need to return an item, please contact our customer service team within 30
days of purchase. A 15% restocking fee will apply to all returns. The
customer is responsible for return shipping costs. Refunds will be processed
once the returned items are received and inspected at the warehouse.
Complete Packages
All package sales are final due to the complexity of shipping the equipment.
The total purchase price should be paid in full before shipment. When items
are passed to the shipping carrier they are responsible for delivery. The
equipment is covered solely by the manufacturer's warranty. The Buyer should
inspect the equipment upon receipt and notify the Seller of any
discrepancies as soon as possible. Let's get calibrating!
