One year passenger car software update for the Phoenix Smart and Phoenix Max diagnostic scanners.
We strive to get your equipment to you quickly and efficiently. Please note that order processing typically takes 1-2 business days, after which we will update you with tracking information.
For larger equipment/products, please allow 2-4 business days for pick and pack preparation. Once shipped, you will receive tracking information to stay up-to-date on the status of your order.
Small items (eg. Tablets & tools) | 3-5 business days
Large items (eg. Calibration Targets and Plates) | 5-8 business days
Full calibration packages | 8-10 business days
We want to ensure you're completely satisfied with your purchase. If you need to return an item, please contact our customer service team within 30 days of purchase. A 15% restocking fee will apply to all returns. The customer is responsible for return shipping costs. Refunds will be processed once the returned items are received and inspected at the warehouse.
All package sales are final due to the complexity of shipping the equipment. The total purchase price should be paid in full before shipment. When items are passed to the shipping carrier they are responsible for delivery. The equipment is covered solely by the manufacturer's warranty. The Buyer should inspect the equipment upon receipt and notify the Seller of any discrepancies as soon as possible. Let's get calibrating!
